Privacy policy
Privacy Policy
Last updated: May 21, 2026
This Privacy Policy describes how Fulluxy Lashes (“Fulluxy”, “we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website and related services (the “Services”).
By accessing or using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.
Personal Information We Collect
We may collect the following categories of personal information when you use our Services:
Information You Provide Directly
This may include:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information
- Account login details
- Customer service communications
Order & Transaction Information
This may include:
- Purchase history
- Shopping cart activity
- Wishlist activity
- Returns, refunds, and exchanges
- Payment confirmations
- Shipping details
Device & Usage Information
When you access our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website interaction data
- Cookies and tracking technologies
- Time zone information
How We Collect Information
We collect personal information in several ways:
- Directly from you when you place an order, contact us, or create an account
- Automatically through cookies and similar technologies
- From payment providers
- From advertising, analytics, and marketing partners
- From third-party service providers that support our business operations
How We Use Your Information
We use your personal information to:
Provide Our Services
Including to:
- Process payments
- Fulfill orders
- Arrange shipping
- Provide customer support
- Manage returns and refunds
- Personalize your shopping experience
Improve Our Website & Services
Including to:
- Analyze website traffic and usage
- Improve website functionality
- Optimize customer experience
- Develop new products and services
Marketing & Advertising
We may use your information to:
- Send promotional emails or marketing messages
- Display personalized advertisements
- Recommend products based on your browsing or purchase history
You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.
Security & Fraud Prevention
We may use personal information to:
- Detect fraudulent transactions
- Prevent unauthorized access
- Protect our website and customers
- Enforce our Terms of Service
Legal Compliance
We may process your information to comply with applicable laws, regulations, legal requests, or law enforcement requirements.
Cookies & Tracking Technologies
Fulluxy and our partners use cookies, pixels, and similar technologies to:
- Keep the website functioning properly
- Remember your preferences
- Analyze traffic and performance
- Deliver targeted advertisements
You can manage or disable cookies through your browser settings.
Sharing Your Personal Information
We may share your personal information with trusted third parties, including:
- Payment processors
- Shipping and fulfillment providers
- Analytics providers
- Marketing and advertising partners
- Fraud prevention providers
- Legal or regulatory authorities when required by law
We do not sell your personal information for money.
However, certain advertising activities may be considered “sharing” under applicable privacy laws.
International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence, including the United States.
Where required by law, we use appropriate safeguards to protect your personal information during international transfers.
Data Retention
We retain your personal information only as long as necessary to:
- Provide our Services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to access your information
- Right to correct inaccurate information
- Right to request deletion
- Right to data portability
- Right to opt out of targeted advertising
- Right to withdraw consent where applicable
To exercise your rights, please contact us using the information below.
Marketing Preferences
You may opt out of promotional emails at any time by clicking the “unsubscribe” link in our emails.
Please note that you may still receive transactional emails related to your orders or account.
Children’s Privacy
Our Services are not intended for individuals under the age of 16.
We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us so we can remove the information.
Security
We implement reasonable security measures designed to protect your personal information.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with the revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Fulluxy Lashes
Email: support@fulluxy.com
For privacy-related requests, please include sufficient information for us to verify your identity before processing your request.