Terms of service

Last updated: May 21, 2026

Welcome to Fulluxy Lashes.

These Terms of Service (“Terms”) apply to your access to and use of our website, online store, products, and related services operated by Fulluxy Lashes (“Fulluxy”, “we”, “us”, or “our”).

By visiting our website or purchasing from us, you agree to be bound by these Terms, including our Privacy Policy, Refund Policy, and Shipping Policy.

If you do not agree to these Terms, please do not use our website or services.

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1. Online Store Terms

By using our website, you confirm that you are at least the age of majority in your state, province, or country of residence.

You may not use our products or services for any illegal or unauthorized purpose.

You agree not to violate any applicable laws, including intellectual property, privacy, consumer protection, and ecommerce regulations.

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2. Account Information

To place an order, you may be required to provide certain information, including your name, email address, billing address, shipping address, phone number, and payment details.

You agree that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account login information and for all activities under your account.

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3. Products & Product Descriptions

Fulluxy Lashes makes every effort to display product images, colors, descriptions, and details as accurately as possible.

However, we cannot guarantee that your device display will accurately reflect the actual product color, texture, or appearance.

Product descriptions, prices, and availability may be updated or changed at any time without notice.

We reserve the right to:

* Limit product quantities
* Discontinue products
* Refuse sales to any person, region, or jurisdiction
* Correct product information at any time

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4. Orders

When you place an order, you are making an offer to purchase our products.

We reserve the right to accept, decline, cancel, or limit any order at our discretion.

Your order is considered accepted only after payment is processed and order confirmation is sent.

We may contact you using the email address, billing address, shipping address, or phone number provided at checkout.

Please review your order carefully before submitting it, as we may not be able to change or cancel an order once it has been processed or shipped.

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5. Pricing & Payment

All prices are listed in the currency shown at checkout.

Prices, discounts, promotions, and shipping fees are subject to change without notice.

Posted prices may not include taxes, duties, customs fees, or shipping charges unless stated otherwise.

You agree to provide current, complete, and accurate payment information.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

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6. Shipping & Delivery

Shipping times are estimates only and are not guaranteed.

Fulluxy Lashes is not responsible for delays caused by:

* Shipping carriers
* Customs processing
* Incorrect shipping information
* Weather conditions
* Holidays
* Events beyond our control

Once an order has been transferred to the shipping carrier, risk of loss may pass to the customer as permitted by applicable law.

Please review our Shipping Policy for more details.

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7. Returns, Refunds & Cancellations

Returns, refunds, exchanges, and cancellations are handled according to our Refund Policy.

Due to hygiene and safety reasons, certain beauty products, including lashes and customized items, may be non-returnable unless defective, damaged, or incorrectly shipped.

Please review our Refund Policy carefully before placing an order.

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8. Customized Products

Customized or personalized products may require additional processing and production time.

Once production has started, customized products cannot be modified, canceled, returned, or refunded unless they arrive defective, damaged, or incorrect due to our error.

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9. Intellectual Property

All content on our website, including text, images, logos, graphics, product photos, videos, designs, icons, and branding, is owned by or licensed to Fulluxy Lashes.

You may not copy, reproduce, distribute, modify, display, sell, or exploit any part of our website or content without prior written permission.

The Fulluxy Lashes name, logo, branding, and related marks may not be used without our written consent.

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10. Third-Party Tools & Links

Our website may include third-party tools, apps, links, payment services, social media features, or integrations.

These third-party services are provided for convenience and may be subject to their own terms and privacy policies.

We are not responsible for third-party websites, services, content, products, or damages resulting from their use.

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11. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you acknowledge that your personal information may be collected, used, and processed as described in our Privacy Policy.

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12. Customer Reviews, Feedback & Submissions

If you submit reviews, photos, comments, feedback, ideas, or other content to Fulluxy Lashes, you grant us the right to use, reproduce, publish, edit, translate, distribute, and display such content for business, marketing, and promotional purposes.

You agree that your submissions will not:

* Violate any third-party rights
* Contain unlawful, abusive, defamatory, or obscene content
* Include viruses, malware, or harmful code
* Mislead us or others about their origin

We may remove or edit submissions at our discretion.

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13. Errors, Inaccuracies & Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping fees, availability, or delivery estimates.

We reserve the right to correct errors, update information, cancel orders, or change product details at any time without prior notice, including after an order has been placed.

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14. Prohibited Uses

You agree not to use our website or services:

* For unlawful purposes
* To violate laws or regulations
* To infringe intellectual property rights
* To submit false or misleading information
* To upload viruses or harmful code
* To collect personal information of others
* To spam, phish, scrape, or interfere with the website
* To bypass security features
* To resell products without authorization
* To harm Fulluxy Lashes or other users

We reserve the right to suspend or terminate access if these Terms are violated.

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15. Disclaimer of Warranties

Our website, services, and products are provided on an “as is” and “as available” basis unless otherwise stated.

We do not guarantee that:

* The website will be uninterrupted or error-free
* Product results will meet every expectation
* Website content will always be accurate or current
* Any errors will be corrected immediately

To the fullest extent permitted by law, we disclaim all warranties, express or implied.

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16. Limitation of Liability

To the fullest extent permitted by law, Fulluxy Lashes shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of our website, services, or products.

This includes, but is not limited to:

* Loss of profits
* Loss of data
* Replacement costs
* Service interruptions
* Product misuse
* Delivery delays
* Third-party service issues

Some jurisdictions do not allow certain limitations of liability, so these limitations may not apply to you.

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17. Indemnification

You agree to indemnify and hold harmless Fulluxy Lashes, our affiliates, partners, employees, contractors, service providers, and licensors from any claim or demand arising from:

* Your breach of these Terms
* Your violation of any law
* Your misuse of our website or services
* Your violation of third-party rights

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18. Termination

We may suspend or terminate your access to our website or services at any time if we believe you have violated these Terms.

You remain responsible for all amounts due up to the date of termination.

Sections relating to intellectual property, liability, indemnification, privacy, and governing law will survive termination.

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19. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the location where Fulluxy Lashes operates, without regard to conflict of law principles.

Any disputes shall be handled in the appropriate courts with jurisdiction over Fulluxy Lashes.

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20. Changes to These Terms

We reserve the right to update, change, or replace these Terms at any time.

Any updates will be posted on this page with the revised “Last updated” date.

Your continued use of our website after changes are posted means you accept the updated Terms.

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21. Contact Information

If you have questions about these Terms of Service, please contact us:

Fulluxy Lashes
Email: support@fulluxy.com